All-in-One Review Management Software to Boost Your Online Reputation

Take control of your customer reviews with Starbee — the review management software built for Australian businesses. Collect, monitor, and respond to reviews across multiple platforms like Google and Facebook. Improve customer satisfaction, strengthen your online reputation, and turn feedback into five-star results with ease.
The digital review interface, powered by advanced Review Management Software, showcases a 4.5-star average rating from 234 reviews. It features a detailed star chart breakdown and prompts users with a comment asking for feedback, streamlining the review process seamlessly.
Woman standing at a wooden counter with a cashier in a store, surrounded by baskets and food items.

What Is Review Management and Why Does It Matter?

Review management is the process that involves monitoring, analysing, and responding to online reviews about your business. Every customer interaction — good or bad — shapes your brand reputation. Using the right management software helps you manage your online reputation effectively, ensuring that every piece of customer feedback is addressed promptly and professionally.

Reviews are often the first thing potential customers see when researching your products and services. Whether they appear on Google, Facebook, Yelp, or other review sites, they directly impact your credibility, visibility, and local SEO.

A solid review management strategy helps you collect reviews consistently and leverage them as social proof to attract new customers.

A black square with no visible details or objects, much like the initial simplicity of review management software before it unveils essential insights.

Your business has great service, but few reviews.

A black square, sleek and featureless, like an icon in review management software.

Requesting customers to write reviews is a hassle.

A black square with no visible details, much like the seamless efficiency of review management software.

Managing reviews across multiple platforms is time consuming.

How Can Starbee Help You Manage Online Reviews?

Starbee simplifies managing online reviews by centralising all your review platforms and social media feedback into one easy-to-use dashboard. You can send automated review requests, generate AI-powered responses, and monitor analytics to gain actionable insights into your performance. Our review management software takes the stress out of asking customers to leave reviews while improving your overall customer experience.

Whether you manage one or multiple locations, Starbee helps you track reviews across different platforms, ensuring nothing slips through the cracks. With automated reminders and easy sharing options, you’ll turn customer feedback into a valuable asset that grows your online presence.

A hand icon pointing at a button inside a yellow circle.

Automate Review Requests

Automate review requests via email and SMS to reach your customers, maximing your chances of getting a review.

Two overlapping speech bubbles with three dots inside one, on a yellow background.

One Click AI-Powered Responses

Generate personalised responses to reviews using AI, ensuring smooth communication with your customers.

Yellow circle with a black outline of four rounded rectangles arranged in a grid pattern.

Track Progress with Analytics

Monitor your reviews from platforms like Google, Facebook, and more, all in one dashboard for a deeper insight into your online reputation.

Icon of a black bell with sound waves on a yellow circle background, symbolizing the alert efficiency of our Review Management Software.

Send Follow-Up Reminders

Send follow-up reminders to customers who haven't left a review yet, ensuring you maximise the chances of receiving feedback.

Yellow circle with a megaphone icon and speech bubbles showing a hashtag and thumbs-up symbol, representing social media engagement, seamlessly integrating with review management software for optimal feedback handling.

Social Sharing Tools

Easily share your top reviews across social media platforms to enhance your business’s visibility and reputation, leveraging social proof.

Icon of a bar chart with three bars increasing in height and an upward arrow, symbolizing growth, set against a yellow circle.

Website Review Widgets

Showcase your positive reviews on your website using customisable review widgets, increasing trust and credibility.

Discover the powerful features of our dashboard

How Can Starbee Help You Manage Online Reviews?

Starbee simplifies managing online reviews by centralising all your review platforms and social media feedback into one easy-to-use dashboard. You can send automated review requests, generate AI-powered responses, and monitor analytics to gain actionable insights into your performance. Our review management software takes the stress out of asking customers to leave reviews while improving your overall customer experience.

Whether you manage one or multiple locations, Starbee helps you track reviews across different platforms, ensuring nothing slips through the cracks. With automated reminders and easy sharing options, you’ll turn customer feedback into a valuable asset that grows your online presence.

Why Is Review Management Software Essential for Your Business?

Businesses can no longer afford to ignore what’s being said online. From local cafés to national service providers, online reputation management defines trust and customer loyalty. Starbee’s management software for your business provides tools to manage your online reputation and address concerns quickly.

With automation, analytics, and AI assistance, you can make informed decisions based on real customer sentiment. The platform offers instant visibility into positive and negative reviews, helping you maintain brand consistency and identify areas to improve customer satisfaction.

Boost Visibility and Build Brand Reputation

Frequently Asked Questions

Everything you need to know before getting started with Starbee...

Starbee is designed to be quick and easy to set up, making it one of the best review management software solutions available. You can have everything up and running within minutes, with no technical experience required. Our simple onboarding helps you start collecting and managing online reviews faster.

 

Yes. Starbee offers a 7-day free trial with no credit card required. You’ll have full access to all review management features, including automated review requests, AI responses, and analytics. If you cancel before your trial ends, there’s no charge.

 

Starbee is built for businesses of all sizes — from local cafés to large enterprises. Whether you operate a single location or manage multiple locations, our review management software adapts to your needs. It helps any organisation improve their online reputation and customer satisfaction.

 

Yes. Starbee integrates seamlessly with major platforms such as Google, Facebook, Yelp, and other review sites. All your online reviews are centralised in one dashboard so you can manage feedback and monitor your online reputation easily, no matter where it’s left.

 

Starbee makes it easy to collect reviews by sending automated review requests via email, SMS, QR codes, or NFC cards. These multiple options reach customers wherever they are and maximise your chances of receiving new reviews. Many users see a 50% increase in reviews within the first month, significantly boosting their online reputation and visibility.

 

Yes, Starbee is built for simplicity. The platform’s intuitive interface allows anyone to manage reviews, respond to feedback, and view analytics with ease. If you ever need assistance, our friendly support team is available to help you with anything related to review management.

 

Starbee’s automation tools let you send review requests automatically after a service or sale. You can schedule follow-ups and reminders through email and SMS to encourage customers to share their experiences. This ensures every satisfied customer has an opportunity to leave feedback.

 

Absolutely. Starbee centralises your Google, Facebook, and Yelp reviews , along with other review platforms and social media feedback — in one simple dashboard. You can view, monitor, and respond to everything from a single location, saving hours every week.

 

Yes. Starbee includes AI-powered review responses that automatically generate personalised and professional replies. This feature ensures you respond quickly to both positive and negative reviews, improving customer relationships while saving time.

Starbee’s analytics dashboard delivers actionable insights into your customer sentiment and service performance. You can identify areas for improvement, measure satisfaction, and use data to make informed decisions about your products, services, and operations.

Yes. Regular, authentic reviews help improve your local SEO. Starbee’s review generation tools boost your brand visibility on Google Maps and other search results, helping your business rank higher and attract more customers.

By monitoring and responding to reviews quickly, Starbee shows customers that their opinions matter. This builds trust, encourages repeat business, and turns happy customers into loyal advocates for your brand.

Yes. Starbee supports multiple business locations, allowing you to view, compare, and manage reviews for each branch from one account. It’s ideal for franchises, retail chains, and service providers with multiple sites.

 

Starbee strengthens your brand reputation by giving you control over your online feedback. You can address concerns quickly, highlight positive reviews on your website or social media, and maintain a consistent, trusted brand image across all platforms.

Starbee combines automation, analytics, and AI in one affordable, easy-to-use platform. It helps you manage your online reputation, boost customer satisfaction, and grow your business through authentic feedback and improved visibility.

 

With built-in analytics, Starbee tracks review trends, customer sentiment, and response times. These insights help you measure progress, identify service gaps, and continuously enhance the customer experience.

 

Yes. You can use Starbee’s customisable review widgets to display top customer reviews on your website and automatically share them across your social media platforms. This provides powerful social proof and increases brand credibility.

 

Starbee alerts you immediately when a negative review is posted so you can respond quickly and professionally. This allows you to address customer concerns before they escalate and demonstrate your commitment to excellent service.

 

Definitely. By helping you collect consistent Google reviews and display them publicly, Starbee supports your local SEO efforts. A strong volume of recent reviews signals trustworthiness to search engines and improves your ranking on Google Business Profile listings.

Trusted by Our Clients

What Our Clients Are Saying

See How Businesses Like Yours Transformed Their Reputation with Starbee.

Ready to Take Control of Your Reviews?

Managing reviews doesn’t have to be complicated. With Starbee, you can automate review requests, monitor performance, and respond instantly, all from one easy platform. Whether you want to collect reviews, boost your brand visibility, or enhance customer loyalty, Starbee makes it effortless.

Worker Bee

Affordable review management for small businesses.

$ 99
Monthly
  • 200 email reminders
  • 75 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 1 location
Ideal for small businesses.

Royal Bee

More messages and locations for growing businesses.

$ 189
Monthly
  • 950 email reminders
  • 225 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 3 locations
For growing businesses.
POPULAR

Queen Bee

High volume capabilities for larger businesses.

$ 329
Monthly
  • 2100 email reminders
  • 450 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 6 locations
Perfect for large businesses.

Worker Bee

Affordable review management for small businesses.

$ 99
Monthly
  • 200 email reminders
  • 75 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 1 location
Ideal for small businesses.

Royal Bee

More messages and locations for growing businesses.

$ 189
Monthly
  • 950 email reminders
  • 225 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 3 locations
For growing businesses.
POPULAR

Queen Bee

High volume capabilities for larger businesses.

$ 329
Monthly
  • 2100 email reminders
  • 450 SMS
  • Social sharing & review widgets
  • AI-powered review responses
  • Detailed analytics
  • Manage 6 locations
Perfect for large businesses.
Need more locations? Contact us for custom plans!